Ransome CAT

  • Rental Coordinator

    Job Location US-DE-Bear
    Posted Date 4 months ago(1/11/2018 9:07 AM)
    Job Type
    Sales Workers
    Rental Sales & Service
    Ransome Rents
  • Company & Position Overview

    Ransome Rents, is seeking a Rental Coordinator to join their Rental Division in Bear, DE.   This person will assist customers with equipment, tooling and supply needs; schedule and assign pick up and delivery of equipment; and coordinate repairs/availability with the Service Department. Excellent customer service, organizational and computer skills are a must.  


    This is an excellent growth opportunity for someone who is interested in a management/operations career, recent college graduates, or those with experience in a dealership or construction environment with business aptitude!

    Responsibilities & Operational Functions

    Operational Functions:

    • Discuss customer needs and suggest the most suitable and safe equipment for the application.
    • Work closely with all personnel to ensure customer satisfaction.
    • Promote add-on sales and sell merchandise items from the rental store.
    • Provide information to customers about related equipment and services available in the local market area.
    • Determine delivery conditions such as dock heights, narrow streets, etc.
    • Notify customer immediately regarding any delivery delays.
    • Follow up on all overdue rental contracts.



    • Open branch for business prior to hours of operation each day.
    • Answer incoming calls.  Fill out phone logs completely and consistently.
    • Close branch and ensure billings are completed
    • Ensure deliveries for the next day are logged and written in order
    • On a daily basis, check for credit limit violations on 100% of rental reservations for credit customers and obtain required credit approvals.
    • Credit applications to be checked for accuracy and completion before forwarding to credit for processing.
    • Computer records updated daily.
    • Deliveries, pickups, swaps, non-revenue movements etc. documented in a timely fashion.
    • Maintain knowledge of competitive pricing and practices.
    • Understand and be able to effectively communicate equipment applications and key performance specifications.
    • Follow established procedure to communicate with Service Department on equipment related issues.


    Qualifications & Skills

    Skills Desired:

    • Proven multi-tasking skills and ability to juggle multiple priorities
    • Sales experience preferred 
    • Interest in construction equipment
    • 2-4 year college degree in business or related field preferred


    Ransome is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.


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